Privacy Policy
1. OUR COMMITMENT TO YOUR PRIVACY
Our Privacy Policy tells you what personally identifiable information Social Trade t/d/a Social Trade Inc Limited may collect from you, how Social Trade may process your personally identifiable information, how you can limit Social Trade’s use of your personally identifiable information, and your rights to obtain, modify and/or delete any personally identifiable information we have collected from you.
2. INFORMATION WE COLLECT
2.1 Information you provide Social Trade
Social Trade collects personal information when you request information about our services or otherwise voluntarily provide such information through our app.
2.2 Information Collected Automatically
When you use our app, we automatically collect certain information by the interaction of your mobile device or web browser with our platform.
2.3 Cookies
Social Trade may use cookies, web beacons, behavioral advertising or similar technology to track your use of its app. The app places cookies, which are small data files, on your computer or handheld device. Cookies are essential for helping us deliver a high quality app and online experience for our users, and some collect information about browsing behavior.
3. HOW INFORMATION IS USED
When Social Trade uses or processes personal data about you, it does so only as necessary to provide the services you use or otherwise with your consent, to comply with applicable law, or to fulfill other legitimate interests of you or us as described in this Policy. Through our app, you will be provided with the choice of which types of communications you will receive with us, and the ability to change those choices whenever you want.
3.1 Information Social Trade processes with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our app or ask us to provide you more information about our business, you provide your consent to us to process information that may be personally identifiable information.
Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of Cookies or to receive communications from us.
3.2 Legally Required Releases of Information
Social Trade may be legally required to disclose your personally identifiable information, if such disclosure is (a) required by law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, clients, third party partners, employees, and affiliates.
4. WHO WE SHARE YOUR INFORMATION WITH
In order to provide our services, we may need to provide your information to our trusted third-party partners, for example:
4.1 Social Trade will cooperate with all third parties to enforce their intellectual property or other rights. We will also cooperate with law enforcement requests from within or outside your country of residence i.e. United States and United Kingdom.
4.2 Social Trade shall not sell, share, hire or otherwise deal in any of your personal information with third parties unless you give us specific permission to do so when you register or through a subsequent affirmative confirmation on the Services.
5. OBTAINING, CHANGING OR DELETING YOUR INFORMATION
5.1 Access to your personal information
To obtain a copy of all information we maintain about you, you may send us a request using the contact information at the end of this Policy or, if available, through a tool on our app. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.
5.2 Remove or Change your Information
If you wish us to remove or change personally identifiable information that you have provided us, you may contact us at the contact information at the end of this Policy or if available through a tool on our app.
5.3 Verification of your Information
When Social Trade receives any request to access, edit or delete personally identifiable information, we will first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
6. RETENTION PERIOD FOR PERSONAL DATA
Except as otherwise mentioned in this Policy, we keep your personally identifiable information only for as long as required:
- to provide you with the services you have requested, or otherwise to perform or enforce a contract between us;
- to continue to provide the best possible user experience to visitors who return to our app to collect information;
- to comply with other law, including for any period demanded by tax authorities; or
- to support a claim or defense in any court or in any legal, regulatory or administrative proceeding.
7. LIMITATION OF LIABILITY
You assume the sole risk of transmitting your information as it relates to the use of this app, and for any data corruptions, intentional interceptions, intrusions or unauthorized access to information, or of any delays, interruptions to or failures preventing the use this app. In no event shall we be liable for any direct, indirect, special, consequential or monetary damages, including fees, and penalties in connection with your use of materials posted on this app or connectivity to or from this app to any other app.
8. PROTECTING YOUR CHILD’S PRIVACY
Even though our app is not designed for use by anyone under the age of 18, we realize that a child may attempt to access the app. Social Trade does not knowingly collect personally identifiable information from a child. If you are a parent or guardian and believe your child is using our app, please contact us.
Social Trade may ask for proof of identification before we remove any information to prevent malicious removal of information.
9. CHANGES TO OUR PRIVACY POLICY
Social Trade reserves the right to change this privacy policy at any time. If we decide to change this Privacy Policy, we will post those changes on the app so our users are always aware of what information we collect, use, and disclose.